KB8 Privacy Policy — Your Data, Our Responsibility

KB8 takes your personal data seriously. We're fully transparent about what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
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1. Introduction

KB8 (kb8.online) is a trusted online gaming platform that places user privacy at the forefront. This Privacy Policy explains what personal information KB8 collects, why it is collected, and how it is kept secure.

We believe your personal information belongs to you. By creating an account or using our services on KB8, you agree to this Privacy Policy — so please take a moment to read it carefully.

In summary: KB8 never sells your data to third parties. Your information is used solely to improve our services and fulfill legal obligations.

This Privacy Policy is part of KB8's Terms & ConditionsReading both documents together will give you a complete understanding of our services.

2. What Information We Collect

KB8 collects various types of data to operate its services. This data falls into two main categories — information you provide directly, and information collected automatically.

Personal Information

  • Full Name & Date of Birth
  • Email Address
  • Mobile Number
  • Residential Address
  • National ID / Passport Number
  • Payment Account Details (Mobile Pay, Nagad, etc.)

Automatically Collected Data

  • IP Address & Device Information
  • Browser & Operating System
  • Session Duration & Login History
  • Gaming activity & transaction history
  • Cookies & tracking data
  • Page Visits & Click Patterns

KYC Verification Data

To comply with international anti-money laundering laws, KB8 may collect the following KYC (Know Your Customer) information:

Copy of National ID Passport Driving License Utility Bill Bank statement Selfie Photo
3. How Information Is Collected

KB8 collects information through various methods. Each approach is fully transparent and based on your consent.

  • Registration Form: Information you provide yourself when creating an account.
  • Payment Processing: Transaction details collected during deposits or withdrawals.
  • Support Contact: Any information shared when you contact us via email or chat.
  • Cookies & Technology: Data collected automatically while you browse the site.
  • Third parties: From payment gateways or identity verification service providers.
4. How Your Information Is Used

KB8 uses collected data strictly for specified, legitimate purposes. We never misuse your information.

Purpose Data Used Legal Basis
Account management Name, Email, Phone Number Contractual Requirements
Payment Processing Payment information, transaction history Contractual Requirements
Identity Verification (KYC) National ID Card, Photo Legal Obligation
Fraud Prevention IP, device information, transaction patterns Legitimate interest
Promotional Communications Email, Phone Number Your consent
Service Improvement Usage patterns, feedback Legitimate interest
Customer Support Communication History Contractual Requirements

Important: You may opt out of promotional communications at any time via the unsubscribe link in our emails or by contacting our support team.

5. Data Sharing Policy

KB8 never sells your personal data to third parties. However, limited information may be shared in specific circumstances.

  • Payment Processor: Necessary information is shared with Mobile Pay, Nagad, Rocket, and similar services to process transactions. They are also bound by their own privacy policies.
  • KYC Verification Services: Information may be shared with authorized third-party identity verification services.
  • Law Enforcement Agencies: Information may be disclosed to government authorities when required by court order or legal obligation.
  • Business Transfers: In the event of a change in company ownership, your data may be transferred to the new owner; however, this policy will remain in effect.

Our commitment: All third parties we work with are bound by a strict data processing agreement that ensures the protection of your information.

6. Cookies Policy

KB8 uses cookies to enhance your browsing experience. Cookies are small files stored in your browser that collect information about how you use our site.

Essential cookies

Required for core site functionality and cannot be disabled.

Analytics Cookies

Collects site usage statistics to improve our services.

Preference cookies

Remembers your language and settings for a smoother experience next time.

Marketing Cookies

Used to show you relevant offers and promotions.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the site.

7. Data Security

KB8 follows the highest industry standards to protect your data. Our security framework operates across multiple layers, so if one layer is compromised, the others continue to provide protection.

SSL/TLS Encryption

All data transfers are secured with 256-bit SSL/TLS encryption, so your information cannot be read by anyone while in transit.

Secure server infrastructure

Our servers are hosted in data centers that meet the highest security standards, with 24/7 monitoring and active firewall protection.

Password hashing

Your password is never stored in plain text. It is kept in hashed form using the bcrypt algorithm.

Two-Factor Authentication

Enable Two-Factor Authentication (2FA) for an extra layer of security on your account. Adds additional protection at every login.

Data Minimization

KB8 only collects the information that is necessary. No excessive data is requested, and unnecessary data is promptly deleted.

Regular Security Audits

Regular security testing and penetration testing are conducted by third parties. Any vulnerabilities identified are promptly addressed.

Please note: You also play a role in keeping your account secure. Use a strong password, never share your login details with anyone, and report any suspicious activity to us immediately.

8. Your Rights

Under KB8's Privacy Policy, you have certain fundamental rights over your personal data. We fully respect and uphold all of these rights.

Right to Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Object

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

9. Data Retention Period

KB8 does not store your information indefinitely. A specific retention period is defined for each type of data.

Data Type Retention period Reason
Account Information 5 years after account closure Legal Obligation
Transaction History 7 Years Financial regulatory requirements
KYC documents 5 years after account closure Anti-Money Laundering Law
Support conversations 2 Years Service quality assurance
Marketing preferences Until consent is withdrawn You're in Control
Cookies Data At end of session or up to 1 year Improving your browsing experience

Once the designated retention period expires, data is automatically deleted or anonymized through secure methods.

10. Children's Privacy

KB8 strictly prohibits anyone under 18 from registering or using our services. We do not knowingly collect personal information from minors.

Age is verified at the time of registration. If we become aware that a minor has created an account, it will be immediately closed and all associated data will be deleted.

If a parent or guardian suspects their child is using KB8, please contact us. We will take prompt action.

11. Policy Updates

KB8 may update this Privacy Policy from time to time. We'll notify you in advance of any significant changes.

  • You will be notified by email if any significant changes are made.
  • The date of any update will always be displayed at the top of this page.
  • Continued use of the site after an update is considered acceptance of the revised policy.
  • Previous versions of this policy are available upon request.
12. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact our data protection team.

Email

Support@kb8.online

We typically respond within 24 hours.

Live Chat

Click the chat icon in the bottom-right corner of the site.

Bangla-speaking support available 24/7.

Frequently Asked Questions

No, kb8 never sells your personal data to third parties. Your information is used solely to operate our services, meet legal obligations, and improve your experience.

Yes, you can view your stored information directly from your account profile. For a full data report, submit a request to support@kb8.online. We'll respond within 30 business days.

Even after account closure, certain data must be retained for a set period due to legal obligations — for example, transaction history is kept for 7 years and KYC data for 5 years. After that, all data is permanently deleted.

Click the "Unsubscribe" link at the bottom of any KB8 promotional email, or send a request to support@kb8.online. Your request will be processed within 72 hours.

KB8 uses 256-bit SSL encryption, bcrypt password hashing, two-factor authentication, and regular third-party security audits. Our servers are hosted in data centers that meet the highest security standards.

Your data is secure — play with complete peace of mind

KB8 deeply respects your privacy. Join us today for a safe and transparent gaming experience.

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